Information, Configuration and Advice for Microsoft Intelligence Communication.
Head of Customer Success Center @TRANS4MATION, specialized in Intelligence Communication (Teams & Modern Workplace). Microsoft Elite Team Member Redmond (PG). User Group Owner Teams & #
TrustinTech. Microsoft awarded me multiple times with MVP Office Apps & Service for my professional work and community support.
As in the general availability: Microsoft Teams will support a Direct SIP connection (bring your own SIP) with SBCs on-premise.
You will require a certified SBC from Ribbon (Sonus) or AudioCodesOther SBC vendors may be added in the futureMicrosoft Teams and Phone System licences, or E5 license
Besides the primary Direct Routing scenario, we anticipate customers will want to use this capability to integrate with other 3rd party voice applications. There are several additional scenarios:
Easy Transition to Calling in Teams. By integrating with an existing PBX, pilot users can be moved to Calling in Teams while users remain on their legacy PBX. Eventually all users can be easily transitioned to Calling in Teams. The call traffic between these users during the transition stay within the organization.
Telephony System Inter/Op. While users are being transitioned to Calling in Teams, Call Center agents can continue to use their application. Direct Routing enables both use cases to c…