Teams Delegates Permission Settings
![Image](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiLgE07BUKwqFr_B8lZL-3Lwps8CGrZsvAPBNcc-MZuaV6hoaz99N_K52Lo0l0-i4lx_tr0n685l0nnRixw227ZS3wtsje0HvPmntVDGld0uwAe6LxYTwxfIm7K_vH8oiNJp5A7-df5JJFc/s320/TeamsDelegatesPermissions.png)
Are you aware of this important feature? You can now configure different permissions for your delegates in Microsoft Teams. You can set Make and Receive Calls on a per user basis. For an example: Your personal assistant can make and receive calls on behalf, but like a workmate might only be able to receive calls only. Another option would be, if you don't want to us a call queue, you could configure a user with delegates making calls on behalf of an e.g. Call Agent but will not be able to be called back. Navigate to the User Settings / General section and click "Manage Delegates".