Skype for Business and Lync Monitoring for Enterprise Voice
Monitoring, a component in Lync which is most important. Not only collecting information about the servers and their services. Since here are users directly involved with their end devices, like phones, headset or computers. In between of those components sits the network and routing devices. Not enough here, mostly Lync or Skype for Business work in an environment where other voice solutions, e.g. PBX's or SIP Systems are running in parallel. During a migration for example, if you move users towards Enterprise Voice, the PBX and e.g. SIP Trunk Providers are in the loop for quite some time. This makes monitoring of the entire Voice solution essential. Lets see hat Lync and Skype for Business offers: Microsoft has introduced a two databases, the CDR and QoE database. Those are databases where Call Details are recorded and the entire environment quality data, like Server and service health, as well as the quality relevant information about call, either a P2P or Enterprise Voice...