Information, Configuration and Advice for Microsoft Intelligence Communication.
Head of Customer Success Center @TRANS4MATION, specialized in Intelligence Communication (Teams & Modern Workplace). Microsoft Elite Team Member Redmond (PG). User Group Owner Teams & #
TrustinTech. Microsoft awarded me multiple times with MVP Office Apps & Service for my professional work and community support.
These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.
Debug logs show the following data flows:
Connection requests to middle tier services
The debug logs are produced using the following OS specific methods:
Teams Guest User Access - Invite methods and process. Teams Guest User are member of a Office 365 modern group. There are two ways managing guest access.
- Teams Client - Azure AAD
You cannot managed, add guest users from within Office 365 groups, if the user isnt added as a guest user in Azure AD.
Adding a Guest User from Teams ClientThe user self managed guest access is handled within Microsoft Teams client. The next illustrations will show you how. It is important, that Guest Access is enabled for your tenant (not show in this guide)
Navigate to the Teams (…) and click manage team, from there you can add a guest user by typing his/her external Teams address in the format name@domain
Upon the user is added, you will see this user as member in you Team.
If you try managing a guest user / adding him/her via Office 365 Groups from you Admin Center, you will see that adding external user isn't possible. The user is shown as "Not Found"
If you want Teams Call Queues to operate an unique outbound call number, meaning call queue members should not expose the personal LineUri (Phone Number), you need to define a new Calling Line Identity.
Therefore, you will first setup the Call Queue and than a new Line Identity. This Identity you must grant as Policy explicit to the call queue identity.
Are you aware of this important feature? You can now configure different permissions for your delegates in Microsoft Teams. You can set Make and Receive Calls on a per user basis. For an example: Your personal assistant can make and receive calls on behalf, but like a workmate might only be able to receive calls only. Another option would be, if you don't want to us a call queue, you could configure a user with delegates making calls on behalf of an e.g. Call Agent but will not be able to be called back. Navigate to the User Settings / General section and click "Manage Delegates".