Duplicated phone number in Lync compare users (Active Directory vs Lync Database)
Lync duplicated phone number or H ow to compare Lync vs. Active Directory user setting I had some issues at a customer site, where the customer was not handling user activation and de-activation in a proper way. So I was guessing we had duplicated phone numbers. Therefor it is necessary identifying which object was involved. No tool can be provided, as once more, scripting is necessary. You need to do some exports and compare it manually. ISSUE: The issue was, if a user X try to make a PSTN call, Lync Client announced: Call cannot be initiated. Multiple Contacts exist including your phone number. I suggested, we have an inconsistency between the Lync Server Database and Active Directory Lync Attribute msRTCSIP-Line. Now we need a way to figure out where the other phone number was assigned. Truly we know, it was not AD related, so it must be in the Lync Server User Database. Here the process how we were searching for the duplicated Phone Numb...