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Teams Phone System with Office 365 Premium

With Teams you can add PSTN Calling. 
Making Teams a high end telephony system. 

Microsoft offer different opportunities in Cloud licensing.
If you are less then 300 user in your company, you can chose from Office 365 Business in Essential or Premium. If you want to include. eg. Windows 10, you can chose Microsoft 365 Business.

Now there are two options available in Teams:

Audio Conferencing Add-On - allowing to dail-in and -out from audio conferences
Phone System Add-On - allowing to receive and place calls into the public PSTN

Within the different plan from Microsoft on Office 365 E5 and Microsoft 365 E5 both options a included.
In all other plans not, like E1, E3 or Business

Important:
in all Business plans, the above mentioned Add-On cannot be included. You must change the plan to Enterprise!

I honestly don't know why is requirement exists, but you have to be in an Enterprise Plan.

You will find the Microsoft statement here:
https://docs.microsoft.com/en-us/microsoftteams/teams-add-on-lice…

Private Channels in Microsoft Teams

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Creating and managing Teams Private Channels:
After waiting for some time, we finally have Private Channels in Teams.

Upon creation a new Channel, you will have to choose the way how the channel should be created.

NOTE:
Private Channels are NOT for a Channel-Only approach. The private channel can only be limited on team members, which are part of the larger Team, the upper hierarchy.

Standard:
Everyone in the Team has access

Private:
Accessible only to dedicated groups or users




Once the new Channel is created, you have to define the groups/ users who access will be granted to



The Private Channel has "lock" symbol next to the channel name:


All about ADOPTION:
With Private Channel, a diverse discussion appeared, if those are necessary.
In the mining of user adoption and compliance, this question has to be answered with a clear YES.

I give a few examples how and where you could use Private Channels in a most successful way.


Example1:Teams with a variety of Team leaders. Imaging you have Sales…

Moderating Teams Channels

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Working with Moderated Channels in Teams:Beside of the upcoming Private Channels, in Teams you can control channel and messaging/ collaboration in multiple ways.
The optimal control what a channel shall be for, is found under Managing Channel. You want to be able in the sense of Teams Adoption controlling (other words: optimizing) collaboration. 
A channel can have multiple functions:  Information Channel  Information Channel with dedicated feedback  Moderated Channel  Controlling behavior of Guest  BOT or CONNECTOR controlled Those options provide us with a greater flexibility in optimization of Teams Usage. It will drive best user experience and archive an optimal approach for Business Processes and Information Flow within a Collaboration Platform.
First you have to create a channel within the Team:


After its creation, select the Manage channel option.

The configuration windows start with controlling Guest behavior. You can restrict Guest from starting proactively a conversation.

Next, if you tu…

DnA User Group Objectives

if you are in Microsoft Teams and want to learn how to develop BOT's and APP's in Teams, you are welcome. We focus together with Microsoft Product Group strongly in this area. We talk about coding and business oriented developments.
How you can customize Teams optimizing your companies business flows and processes.
We are all Microsoft MVP's helping you and guide you through the life cycle.
Talking and teaching development and Business Process Modelling.

We are located in Munich :)


The kick-off was great and we have decided what we will develop jointly as open source publish in GitHub: a corporate menu plan asking the BOT/App about kcal and health, as well a nutritionBuilding proactive Lunch Buddies the Lunch Buddies are, where the App proactively ask workmates by popups, joining together the lunch time. Building synergy and helping solving diversity issues in companies. 
https://www.meetup.com/Microsoft-Teams-DnA-Development/

Our GitHub:
https://github.com/teamsdna

Find Time with Microsoft Teams Meeting (Online)

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If you have to schedule meetings with external resources and you or your assistant needs to poll a slot with different external people, where you can't use Exchange Fee&Busy, Find Time is the solution making your planning effort efficient and successful.

Open https://findtime.microsoft.com and login with your Office 365 credential.

For here you follow the illustration below:









Finally, if all participants voted, you can schedule the final meeting and you can be sure that more invitees join the meeting you have carefully planned.

Efficient Search in Teams

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In Teams it is possible to narrow down you desired search results.

You can use the forward-slash "/"
Once you start typing / it provides you with the search capabilities, as illustrated.

For best user adoption, try playing with this feature.


Controlling Meeting Lobby Settings in Teams

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It was some time ago:

The users wish controlling the settings for Teams Lobby access.
Within Outlook, you have now the Meeting Options "Slider".

By Clicking on it you have the 3 option who can bypass the Lobby:
EveryoneEveryone in the same company / federated companyEveryone in your company


Teams Troubleshooting and Log Analysis

DARFT VERION 2019-04-01

Debug Logs:
Windows: %userprofile%\Downloads

Desktop Logs:
Windows: %appdata%\Microsoft\Teams\logs.txt


https://docs.microsoft.com/en-us/microsoftteams/log-files
Debug logs
These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.
Debug logs show the following data flows:
Login Connection requests to middle tier services Call/conversation
The debug logs are produced using the following OS specific methods:
Windows:

Define default email address domain for Office 365 Groups

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Microsoft Teams uses Office 365 Groups for Teams setup.
this also impact the "send Email to" feature of Teams and Modern Groups.

If your default tenant address is e.g. xyz.onmicrosoft.com and you wish to change it to your default Email domain, e.g. domain.com

Create a new EmailAddressPolicy in Exchange Online:

New-EmailAddressPolicy -Name Groups -IncludeUnifiedGroupRecipients -EnabledEmailAddressTemplates "SMTP:@domain.com" -Priority 1


Teams Guest User Access via ADD management

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Teams Guest User Access - Invite methods and process.
Teams Guest User are member of a Office 365 modern group. There are two ways managing guest access. 

- Teams Client 
- Azure AAD

You cannot managed, add guest users from within Office 365 groups, if the user isnt added as a guest user in Azure AD.


Adding a Guest User from Teams ClientThe user self managed guest access is handled within Microsoft Teams client. The next illustrations will show you how. It is important, that Guest Access is enabled for your tenant (not show in this guide)

Navigate to the Teams (…) and click manage team, from there you can add a guest user by typing his/her external Teams address in the format name@domain



Upon the user is added, you will see this user as member in you Team.

If you try managing a guest user / adding him/her via Office 365 Groups from you Admin Center, you will see that adding external user isn't possible. The user is shown as "Not Found"



Adding Guest User from Azure AD portal:Go to…

Teams Call Queue Phonenumber for ourbound calling

If you want Teams Call Queues to operate an unique outbound call number, meaning call queue members should not expose the personal LineUri (Phone Number), you need to define a new Calling Line Identity.

Therefore, you will first setup the Call Queue and than a  new Line Identity. This Identity you must grant as Policy explicit to the call queue identity.

New-CsCallingLineIdentity `
   -Identity "SupportCallQueue `
   -CallingIdSubstitute "Support" ServiceNumber "+4989123456789" `
   -EnableUserOverride False -Verbose

Grant-CsCallingLineIdentity `
   -Identity "support@uclabs.blog" `
   -PolicyName "SupportCallQueue"

Now, if an agent initiate an outbound call, the calling ID displayed for the with be the new call queue number instead of his personal LineURI.