Troubleshooting Guide Skype for Business and Lync
The free eBook is about troubleshooting Skype for Business and Lync. A complex solution in unified communication marking people's life more simpler, connecting to óther at any point of time, staying in contact with fellow friends and family members. Developing a set of skills, supporting and analyzing issues in this environment is an advanced task. I describe the troubleshooting work flow from general understanding of Skype for Business and Lync Server and Services. In the Troublehsooting Guide the following areas are covered: - General Approach to troubleshooting - Logging, Tracing and CLS - TCP and SIP Protocol - SIP Session Establishment - Lync/ Skype for Business Call Setup (entire process) - Troubleshooting IM - Troubleshooting Call with A/V - Diagnostic Headers - Monitoring - Troubleshooting Voice - Troubleshooting Conferencing - Troubleshooting Web Services - Troubleshooting Edge (external/ remote) - Health Monitoing - Troubleshooting Exchange Intergation ...