Lync Mobile Client does not normalize dialed number
There is an issue cause confusion with the Lync Mobile Client behavior. Let me give you a scenario: Assume a user is located in Munich: +49 Country Code Germany 89 Area Code Munich 314253 (main number) 554 (extension) Full number : +4989314253544 Munich Lync phone number: tel:.+4989314253544;ext=1544 (the 1 stands for Munich) New York Lync phone number: tel:.+16312455554;ext=2544 (the 2 stands for New York) This number belongs to an internal Lync user and you have the normalization rules for this Munich location profile set as: normalizing to 3-digit -> +4989314253$1 normalizing to 4-digit -> cut 1 - +4989314253$1 normalizing to 4-digit -> cut 2 - +16312455$1 normalizing to 9-digit -> +4989$1 normalizing to 0+11-digit ...